Topeka media reports indicate a cut in an AT&T fiber-optic line late Tuesday morning affected ATM services, credit and debit card transactions, mobile applications and the bank’s website.
CoreFirst president Kurt Kuta said the disruption left the bank working off account balances as of Monday’s close of business. Deposits and other transactions made after the cut occurred were being recorded in one part of the bank’s computer server, but did not show up for customers.
The disruption affected all CoreFirst branches in the Topeka area and in Manhattan, Johnson County and Emporia, Kansas, as well as Denver, Colorado.
Kuta says no customers have lost any money. It’s uncertain when the line will be repaired.