WICHITA, Kan. — Maintenance work affected 911 emergency call service in two Kansas counties over the weekend.
Sedgwick County officials said Sunday that callers to 911 in the Wichita area heard a recording instead of reaching a live dispatcher overnight Saturday, but it wasn’t immediately clear how many calls were affected. Officials said Shawnee County’s 911 call center in Topeka was also affected. Sedgwick County said the outage was caused by work AT&T was doing on its phone system that wasn’t supposed to cause problems for the emergency call centers.
Sedgwick County officials said they discovered the problem after they received a call about the issue on an administrative phone line.
