TOPEKA, Kan. (AP) Shawnee County citizens continue to be frustrated by delays caused by a new computer system for Kansas vehicle and title registrations.
Employees of the county treasurer’s office say they are just as frustrated by delays that began after the new $40 million motor vehicle system was installed. The office usually stops taking numbers at noon and is three weeks behind on mail-in renewals.
A spokeswoman for the state revenue department says counties statewide have processed 36.5 percent more renewals and 24 percent more titles and registrations than by this time last year. She credits the new system for that improvement.
The Topeka Capital-Journal reports citizens often take their frustrations out on the staff but most people at the office blame the state for the delays.
