Release from Kansas Insurance Department.
Topeka, Kan. – Insurance Commissioner Vicki Schmidt, today, issued a bulletin regarding Department
operations during the time in which the State of Disaster Emergency Proclamation issued by Governor
Laura Kelly on March 12, 2020 is in effect.
Bulletin 2020-1 announces alternative working arrangements, potential delays in processing license
applications and approving company filings as well as suspends all regulatory statutes in Chapter 40, that
govern the regulation of insurance, that include a “deemed approved” clause. The Department, however,
is not suspending statutes that require insurance companies to pay claims promptly, and in accordance
with their normal procedures.
Department operations will continue to be evaluated during the general state government operations
suspension. However, non-essential Department operations will be suspended beginning March 23 until
at least April 6.
“The alternative working arrangements are designed to ensure the safety of our employees,”
Commissioner Vicki Schmidt said. “We will work hard to continue operations with as little disruption as
possible, but delays in service will happen and we want companies, agents and the public to understand
The Department will be a resource for the public, but we encourage everyone to first, check the resources
available on our website, insurance.kansas.gov or by calling the Department’s consumer assistance
division at 1-800-432-2484.
A full copy of the Bulletin 2020-1 can be found on the department’s website at