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You are at:Home»State News»Computer woes slow Kansas vehicle registrations

Computer woes slow Kansas vehicle registrations

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By KMAN Staff on May 23, 2012 State News

TOPEKA, Kan. (AP) Long lines and delays caused by an upgraded computer system are still being reported at Kansas offices that process vehicle registrations and driver’s licenses.

Jeannine Koranda, spokeswoman for the Department of Revenue, says Division of Vehicles had issues Monday and Tuesday with its system, causing delays at locations statewide. The agency is working with its computer vendor to get the system working.

The state spent $40 million to implement the new system, which eventually will combine vehicle registrations and driver’s license records into one system. The agency was closed for one week to move records to the new system, creating a backlog once offices reopened.

The Division of Vehicles is urging residents to use an online system to avoid delays.

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